Some Xbox users are Unable to Purchase & Boot Games

Xbox is having problems preventing some players from booting cloud games, playing digital games, and making purchases from its store. According to Xbox’s status page, the outage started around 4PM ET, and the company is currently working on a fix.

“We’re aware that some users are unable to purchase & launch games or start Cloud Gaming sessions,” Xbox Support said in a tweet. “Our teams are investigating. Please keep an eye here and on our status page for updates. http://Xbox.com/status.”

While those with games on disc should have no issues, users with digital games may have trouble starting them. Starting cloud games can also be a problem, and users that do connect my be unexpectedly disconnected after it begins. Lastly, users may not be able to purchase new games from the Microsoft Store.

We will add any new updates to this page, but anyone can check out the official Xbox Status page to see up-to-the-minute updates.